DataMotion Blog

4 Minute Read In this blog series, you’ll learn how to use the DataMotion secure message center APIs. We’ll start with the basics of getting a session key and sending a message, then explore a wide range of additional functionality.…

Over the past few months, we’ve continued to work on building the DataMotion Team, a key element in providing our customers an excellent experience and great, new products and services. That being said, we’d like everyone to take a few…

When searching for a secure document, messaging, or email solution, you’ll probably find yourself trying to decide which is right for you and your organization – a software as a service (SaaS) solution or a platform as a service (PaaS)…

Welcome to the new DataMotion.com.  We invite you to take a tour through the site. We are thrilled to announce the launch of the next generation of DataMotion. We had two primary goals: 1. to create a site that better…

If you’re a software engineer or you do any work in the information technology field, then you’ve probably heard at least one person talk about Angular. If you use it for your own sites or have simply read all about…

In previous blogs we’ve touched upon how using an omnichannel strategy is a great way to provide a better experience for your customers. We’ve also discussed that an integrated, secure email channel is missing in most omnichannel experiences. However, we’ve…

An omnichannel strategy is not one size fits all – yet, most articles you find online about how using the strategy can improve customer experience focus on the topic in a retail or ecommerce setting. That’s why we sat down…

We talk a lot about how you can provide a great customer experience to your customers, but we’ve rarely stepped back to discuss what we’re doing to provide you, our customers, with the best experience possible. One of the ways…

On August 26 and 27, 2020 we are proud to be a part of Customer Contact Week (CCW) at Home. Leading up to the event, we sat down with DataMotion CEO, Bob Janacek to talk a little bit about DataMotion’s…

As we enter into our fifth month working from home during the Coronavirus Pandemic, we felt it was a good time to discuss the impact the virus has already had on some businesses and what lasting impacts it will likely…

In the previous sections of this series, we discussed what customer experience is, why it’s important, and how you can achieve it. To recap, customer experience is a lifetime journey across all touchpoints and communication channels. The push towards providing…

In the first part of this blog series we discussed what customer experience means. To recap, customer experience is a lifetime journey across all touchpoints and communication channels. If your organization can provide excellent customer experience and meet your customer’s…

We talk a lot about ensuring your customers and clients have a seamless and secure customer experience . Let’s take a step back for a minute and think about what the words “customer experience,” or CX, really mean. According to Harvard…

The following is a blog written by Peter Tippett, MD, PhD. Tippett is Chairman of the DataMotion Board of Directors and currently serves as the CEO of careMESH. The blog was originally published on LinkedIn: https://www.linkedin.com/pulse/saving-your-health-one-mask-time-peter-tippett-md-phd/ We all hear the…

Is a great customer experience required to grow your account base, and retain accounts in financial services? As the world shifts to a ‘digital first’ orientation – financial services organizations and insurance companies are under pressure to improve the online…