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Get the latest trends, techniques, and best practices to help your organization be compliant with privacy and security regulations, while making data workflows more efficient by reading the latest blogs by DataMotion. Our blog features up-to-date research, articles, reports, and case studies on the secure data delivery market, information about upcoming networking events and webinars, as well as updates on our products and services. Choose a blog below to get started now.

Seeking to Increase Customer Retention? You Need Seamless Communication

Seeking to Increase Customer Retention? You Need Seamless Communication https://www.datamotion.com/wp-content/uploads/2020/06/iStock-1190949399-copy-e1592840607700.png 640 252 Thomas Donhauser Thomas Donhauser https://secure.gravatar.com/avatar/245862a49b2fd42ebdea1f29880fab6b?s=96&d=mm&r=g 06/22/2020 06/24/2020

In last month’s blog, I talked about how companies are looking to improve their digital strategy and better engage with their consumers. Much of this was centered around the idea of incorporating a digital strategy when it comes to how…

Why is Customer Experience Important – And How Can You Achieve It?

Why is Customer Experience Important – And How Can You Achieve It? https://www.datamotion.com/wp-content/uploads/2020/06/Man-touching-hologram-screen-displaying-modern-web-system-1-e1591128356581.jpeg 1000 395 Christian Grunkemeyer Christian Grunkemeyer https://secure.gravatar.com/avatar/b0fe0354caa2b6a228dee888ffcc7e1c?s=96&d=mm&r=g 06/03/2020 06/03/2020

In the first part of this blog series we discussed what customer experience means. To recap, customer experience is a lifetime journey across all touchpoints and communication channels. If your organization can provide excellent customer experience and meet your customer’s…

What Does “Customer Experience” Really Mean?

What Does “Customer Experience” Really Mean? https://www.datamotion.com/wp-content/uploads/2020/05/Elegant-hand-holding-tablet-with-virtual-database-and-network-concept-e1589384763116.jpeg 1000 395 Christian Grunkemeyer Christian Grunkemeyer https://secure.gravatar.com/avatar/b0fe0354caa2b6a228dee888ffcc7e1c?s=96&d=mm&r=g 05/13/2020 06/09/2020

We talk a lot about ensuring your customers and clients have a seamless and secure customer experience . Let’s take a step back for a minute and think about what the words “customer experience,” or CX, really mean. According to Harvard…

DataMotion COVID-19 Pandemic Updated On April 14th

DataMotion COVID-19 Pandemic Updated On April 14th https://www.datamotion.com/wp-content/uploads/2020/04/Header-Size-Crop-19-e1586962048689.png 600 237 Bob Janacek Bob Janacek https://secure.gravatar.com/avatar/1d5b1ffcb110473c4be7a8be227a9114?s=96&d=mm&r=g 04/14/2020 04/29/2020

As the struggle to contain the coronavirus (COVID-19) outbreak continues, on behalf of the entire DataMotion team, I would like to express our deep gratitude to all of the heroes on the front lines of healthcare and public safety that…

Women wearing face mask and gloves effective against coronavirus typing on cell phone

Saving Your Health, One Mask at a Time

Saving Your Health, One Mask at a Time https://www.datamotion.com/wp-content/uploads/2020/04/iStock-1214527501-e1586808079611-1024x404.jpg 1024 404 Peter Tippett Peter Tippett https://secure.gravatar.com/avatar/59df9a177a659478b7ad8ea26c52810f?s=96&d=mm&r=g 04/13/2020 04/14/2020

The following is a blog written by Peter Tippett, MD, PhD. Tippett is Chairman of the DataMotion Board of Directors and currently serves as the CEO of careMESH. The blog was originally published on LinkedIn: https://www.linkedin.com/pulse/saving-your-health-one-mask-time-peter-tippett-md-phd/ We all hear the…

Business man communicating on cell phone

Health Insurance, Social Distancing and Customer Communications

Health Insurance, Social Distancing and Customer Communications https://www.datamotion.com/wp-content/uploads/2020/04/Header-Size-Crop-14-e1586808285276.png 600 237 Thomas Donhauser Thomas Donhauser https://secure.gravatar.com/avatar/245862a49b2fd42ebdea1f29880fab6b?s=96&d=mm&r=g 04/13/2020 06/09/2020

Health insurers are facing great pressure to modernize the way they do business. With the advent of COVID-19 and social distancing, the need to do business remotely requires a new set of competencies centered around improving their digital competency. Fortunately,…

Man using tablet pc against sterile bedroom for clinical data exchange

Digital transformation and clinical data exchange

Digital transformation and clinical data exchange https://www.datamotion.com/wp-content/uploads/2020/03/Man-using-tablet-pc-against-sterile-bedroom-1-e1583333933707.jpeg 1000 395 Thomas Donhauser Thomas Donhauser https://secure.gravatar.com/avatar/245862a49b2fd42ebdea1f29880fab6b?s=96&d=mm&r=g 03/04/2020 06/09/2020

Digital transformation is all the rage these days and with clinical data exchange, the healthcare industry is no exception. Numerous government and industry regulations in the last 10 years have “forced” providers, payers and vendors to step up and start…

National Provider Directory Enables 100% e-Delivery of Patient Records

National Provider Directory Enables 100% e-Delivery of Patient Records https://www.datamotion.com/wp-content/uploads/2020/03/Female-doctor-holding-tablet-with-blue-background-and-heart-related-charts-1-e1583271122418.jpeg 600 237 Monica Hutton Monica Hutton https://secure.gravatar.com/avatar/ac16374902a424681ef7313fd0e52022?s=96&d=mm&r=g 03/04/2020 03/04/2020

RESTON, VA and FLORHAM PARK, NJ March 4, 2020 – careMESH and DataMotion, today announced that they have formed a partnership to integrate the careMESH National Provider Directory and Delivery Service with DataMotion Direct secure messaging.

Fintech & Insurtech – Competing on a Great Customer Experience

Fintech & Insurtech – Competing on a Great Customer Experience https://www.datamotion.com/wp-content/uploads/2020/03/Header-Size-Crop-12-e1583180212509.png 600 237 Jack Villacis Jack Villacis https://secure.gravatar.com/avatar/36dcb1f0d3b1556580298bcfd55b7b09?s=96&d=mm&r=g 03/02/2020 06/09/2020

Is a great customer experience required to grow your account base, and retain accounts in financial services? As the world shifts to a ‘digital first’ orientation – financial services organizations and insurance companies are under pressure to improve the online…

Patient Engagement Blog Header - Health Data, Stethoscope, Glasses

What Does Patient Engagement Really Mean?

What Does Patient Engagement Really Mean? https://www.datamotion.com/wp-content/uploads/2020/02/Untitled-design-10.png 600 237 Thomas Donhauser Thomas Donhauser https://secure.gravatar.com/avatar/245862a49b2fd42ebdea1f29880fab6b?s=96&d=mm&r=g 02/04/2020 06/09/2020

We often hear terms such as patient engagement and they become the latest “term du jour”. But what does that really mean and what is your organization doing to help promote such activity? Is patient engagement a part of your…

Doctor Shaking Hands Featured Image

DataMotion™ Achieves Full DirectTrust™ HISP Re-Accreditation

DataMotion™ Achieves Full DirectTrust™ HISP Re-Accreditation https://www.datamotion.com/wp-content/uploads/2020/02/Untitled-design1.png 600 237 Monica Hutton Monica Hutton https://secure.gravatar.com/avatar/ac16374902a424681ef7313fd0e52022?s=96&d=mm&r=g 02/03/2020 02/04/2020

Accreditation ensures compliance with DirectTrust HISP Policy requirements and interoperability with conforming HISPs WASHINGTON, DC and Florham Park, NJ, January 20, 2020 – DataMotion today announced it has achieved full re-accreditation through the DirectTrust™ Accreditation Program for Health Information Service…

SMC API Postman Demo Blog Header Image

Postman Demo Videos – Secure Message Center API

Postman Demo Videos – Secure Message Center API https://www.datamotion.com/wp-content/uploads/2020/02/Header-Size-Crop2-e1580748784328.png 600 237 Bud Walder Bud Walder https://secure.gravatar.com/avatar/0af67e5aa33c1133f54798aa829f6626?s=96&d=mm&r=g 02/03/2020 06/09/2020

The DataMotion Secure Message Center API is used to integrate secure messaging, email and document exchange into self-service portals – like online banking portals, insurance member services portals, brokerage and other wealth management portals – etc. I call it the…

DataMotion Platform 2020 Blog Header Image

What’s New for 2020? DataMotion Pivots to PaaS

What’s New for 2020? DataMotion Pivots to PaaS https://www.datamotion.com/wp-content/uploads/2020/02/High-tech-blue-background-image-with-graphs-and-diagrams-e1580747357553.jpeg 1000 395 Bob Janacek Bob Janacek https://secure.gravatar.com/avatar/1d5b1ffcb110473c4be7a8be227a9114?s=96&d=mm&r=g 01/13/2020 05/11/2020

As we kick off the new year, we thought it would be good to reflect not only on what we’ve been doing over the last year, but also what we are planning for the DataMotion platform over the coming year.…

HIPAA Meaning Blog Header Image

The Myths and Meaning of HIPAA

The Myths and Meaning of HIPAA https://www.datamotion.com/wp-content/uploads/2020/02/Header-Size-Crop1-e1580749437885.png 600 237 Andy Nieto Andy Nieto https://secure.gravatar.com/avatar/9f94b57273621df19d4760a8a21dbf4c?s=96&d=mm&r=g 01/06/2020 06/09/2020

When I was a child, the threat “just wait ‘til your father gets home” was enough to make me change my attitude. I wasn’t punished much as a child, and time with my father was far happier and positive than…

Population Health Management Communication Blog Header Image

HIPAA Compliance in the Age of Population Health Management

HIPAA Compliance in the Age of Population Health Management https://www.datamotion.com/wp-content/uploads/2020/02/Header-Size-Crop-11-e1580747284645.png 600 237 Thomas Donhauser Thomas Donhauser https://secure.gravatar.com/avatar/245862a49b2fd42ebdea1f29880fab6b?s=96&d=mm&r=g 12/18/2019 06/09/2020

The goal of Population Health Management (PHM) communication is to improve the health outcomes of a group of patients with similar characteristics. One example of a population in this context are patients suffering from the same chronic condition. The care…

Happy Holidays from DataMotion!

Happy Holidays from DataMotion! https://www.datamotion.com/wp-content/uploads/2019/12/ElvesWorkshop-YOURFACES_PlayButton-e1576005560139.jpg 640 252 Monica Hutton Monica Hutton https://secure.gravatar.com/avatar/ac16374902a424681ef7313fd0e52022?s=96&d=mm&r=g 12/10/2019 02/03/2020

Happy Holidays and a very Happy New Year from everyone at DataMotion! Please click the link below to view our holiday video, enjoy!

Personal Health Record (PHR) Blog

Where is your personal health record?

Where is your personal health record? https://www.datamotion.com/wp-content/uploads/2019/12/Header-Size-Crop-9-e1575990642154.png 600 237 Thomas Donhauser Thomas Donhauser https://secure.gravatar.com/avatar/245862a49b2fd42ebdea1f29880fab6b?s=96&d=mm&r=g 12/10/2019 06/09/2020

As the US healthcare industry continues its journey to digital / electronic health records that can be easily exchanged as patients move between care settings, practical questions abound: Who owns your electronic health records? Where are your health records? How…

Secure Data - Secure Message Blog

5 Signs Your Self-Service Portal Needs a Secure Message Center

5 Signs Your Self-Service Portal Needs a Secure Message Center https://www.datamotion.com/wp-content/uploads/2019/12/Header-Size-Crop-8-e1575988817274.png 600 237 Christian Grunkemeyer Christian Grunkemeyer https://secure.gravatar.com/avatar/b0fe0354caa2b6a228dee888ffcc7e1c?s=96&d=mm&r=g 12/10/2019 06/09/2020

5 Signs your self-service portal needs a Secure Message Center You are a financial services, insurance or healthcare company You have a self-service portal or app Your customers want to use email and share documents and secure messages electronically Your…

Happy Thanksgiving from DataMotion

Happy Thanksgiving from DataMotion https://www.datamotion.com/wp-content/uploads/2019/11/Header-Size-Crop-7-e1574703625449.png 600 237 Monica Hutton Monica Hutton https://secure.gravatar.com/avatar/ac16374902a424681ef7313fd0e52022?s=96&d=mm&r=g 11/25/2019 02/03/2020

Hoping everyone has a very happy Thanksgiving this year! What are you thankful for? Please click the link below to view our holiday video, enjoy!

Digital Background - DKIM blog

What is DKIM for DataMotion SecureMail?

What is DKIM for DataMotion SecureMail? https://www.datamotion.com/wp-content/uploads/2019/11/Digital-background-with-infographs-and-business-concepts-e1574695228560.jpeg 1000 395 Alex Mushkin Alex Mushkin https://secure.gravatar.com/avatar/eb274fa9f277db64b0b14a8421011928?s=96&d=mm&r=g 11/25/2019 06/09/2020

As of November 13, 2019, DataMotion SecureMail and SecureMail Gateway support DKIM so outgoing email messages sent via SMTP are delivered to intended recipients and not rejected or quarantined by anti-spam and anti-spoofing protection measures deployed on recipients’ mail servers.…

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