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Get the latest trends, techniques, and best practices to help your organization be compliant with privacy and security regulations, while making data workflows more efficient by reading the latest blogs by DataMotion. Our blog features up-to-date research, articles, reports, and case studies on the secure data delivery market, information about upcoming networking events and webinars, as well as updates on our products and services. Choose a blog below to get started now.

Implementing an Omnichannel Customer Experience in Regulated Industries

Implementing an Omnichannel Customer Experience in Regulated Industries 1024 404 Bob Janacek

An omnichannel strategy is not one size fits all – yet, most articles you find online about how using the strategy can improve customer experience focus on the topic in a retail or ecommerce setting. That’s why we sat down…

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Meet Steven Strauss – the Guy Who Wants to Make Your Experience with Us Even Better

Meet Steven Strauss – the Guy Who Wants to Make Your Experience with Us Even Better 1024 404 Steven Strauss

We talk a lot about how you can provide a great customer experience to your customers, but we’ve rarely stepped back to discuss what we’re doing to provide you, our customers, with the best experience possible. One of the ways…

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Improving Wealth Management Client Satisfaction with a Seamless and Secure Experience

Improving Wealth Management Client Satisfaction with a Seamless and Secure Experience 1024 404 Bob Janacek

On August 26 and 27, 2020 we are proud to be a part of Customer Contact Week (CCW) at Home. Leading up to the event, we sat down with DataMotion CEO, Bob Janacek to talk a little bit about DataMotion’s…

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Securing Customer Data Amidst the Coronavirus Push for a Greater Digital Experience

Securing Customer Data Amidst the Coronavirus Push for a Greater Digital Experience 600 237 Bob Janacek

As we enter into our fifth month working from home during the Coronavirus Pandemic, we felt it was a good time to discuss the impact the virus has already had on some businesses and what lasting impacts it will likely…

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How to Solve the Disconnect Between Compliance Regulations and Customer Experience

How to Solve the Disconnect Between Compliance Regulations and Customer Experience 1000 395 Christian Grunkemeyer

In the previous sections of this series, we discussed what customer experience is, why it’s important, and how you can achieve it. To recap, customer experience is a lifetime journey across all touchpoints and communication channels. The push towards providing…

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Seeking to Increase Customer Retention? You Need Seamless Communication

Seeking to Increase Customer Retention? You Need Seamless Communication 640 252 Thomas Donhauser

In last month’s blog, I talked about how companies are looking to improve their digital strategy and better engage with their consumers.  Much of this was centered around the idea of incorporating a digital strategy when it comes to how…

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Why is Customer Experience Important – And How Can You Achieve It?

Why is Customer Experience Important – And How Can You Achieve It? 1000 395 Christian Grunkemeyer

In the first part of this blog series we discussed what customer experience means. To recap, customer experience is a lifetime journey across all touchpoints and communication channels. If your organization can provide excellent customer experience and meet your customer’s…

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What Does “Customer Experience” Really Mean?

What Does “Customer Experience” Really Mean? 1000 395 Christian Grunkemeyer

We talk a lot about ensuring your customers and clients have a seamless and secure customer experience . Let’s take a step back for a minute and think about what the words “customer experience,” or CX, really mean. According to Harvard…

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DataMotion COVID-19 Pandemic Updated On April 14th

DataMotion COVID-19 Pandemic Updated On April 14th 600 237 Bob Janacek

As the struggle to contain the coronavirus (COVID-19) outbreak continues, on behalf of the entire DataMotion team, I would like to express our deep gratitude to all of the heroes on the front lines of healthcare and public safety that…

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Saving Your Health, One Mask at a Time

Saving Your Health, One Mask at a Time 1024 404 Peter Tippett

The following is a blog written by Peter Tippett, MD, PhD. Tippett is Chairman of the DataMotion Board of Directors and currently serves as the CEO of careMESH. The blog was originally published on LinkedIn: https://www.linkedin.com/pulse/saving-your-health-one-mask-time-peter-tippett-md-phd/ We all hear the…

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Business man communicating on cell phone

Health Insurance, Social Distancing and Customer Communications

Health Insurance, Social Distancing and Customer Communications 600 237 Thomas Donhauser

Health insurers are facing great pressure to modernize the way they do business.  With the advent of COVID-19 and social distancing, the need to do business remotely requires a new set of competencies centered around improving their digital competency.  Fortunately,…

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Man using tablet pc against sterile bedroom for clinical data exchange

Digital transformation and clinical data exchange

Digital transformation and clinical data exchange 1000 395 Thomas Donhauser

Digital transformation is all the rage these days and with clinical data exchange, the healthcare industry is no exception.  Numerous government and industry regulations in the last 10 years have “forced” providers, payers and vendors to step up and start…

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National Provider Directory Enables 100% e-Delivery of Patient Records

National Provider Directory Enables 100% e-Delivery of Patient Records 600 237 Monica Hutton

RESTON, VA and FLORHAM PARK, NJ March 4, 2020 – careMESH and DataMotion, today announced that they have formed a partnership to integrate the careMESH National Provider Directory and Delivery Service with DataMotion Direct secure messaging.

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Fintech & Insurtech – Competing on a Great Customer Experience

Fintech & Insurtech – Competing on a Great Customer Experience 600 237 Jack Villacis

Is a great customer experience required to grow your account base, and retain accounts in financial services? As the world shifts to a ‘digital first’ orientation – financial services organizations and insurance companies are under pressure to improve the online…

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What Does Patient Engagement Really Mean?

What Does Patient Engagement Really Mean? 600 237 Thomas Donhauser

We often hear terms such as patient engagement and they become the latest “term du jour”.  But what does that really mean and what is your organization doing to help promote such activity?  Is patient engagement a part of your…

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DataMotion™ Achieves Full DirectTrust™ HISP Re-Accreditation

DataMotion™ Achieves Full DirectTrust™ HISP Re-Accreditation 600 237 Monica Hutton

Accreditation ensures compliance with DirectTrust HISP Policy requirements and interoperability with conforming HISPs WASHINGTON, DC and Florham Park, NJ, January 20, 2020 – DataMotion today announced it has achieved full re-accreditation through the DirectTrust™ Accreditation Program for Health Information Service…

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Postman Demo Videos – Secure Message Center API

Postman Demo Videos – Secure Message Center API 600 237 Bud Walder

The DataMotion Secure Message Center API is used to integrate secure messaging, email and document exchange into self-service portals – like online banking portals, insurance member services portals, brokerage and other wealth management portals – etc. I call it the…

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What’s New for 2020? DataMotion Pivots to PaaS

What’s New for 2020? DataMotion Pivots to PaaS 1000 395 Bob Janacek

As we kick off the new year, we thought it would be good to reflect not only on what we’ve been doing over the last year, but also what we are planning for the DataMotion platform over the coming year.…

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The Myths and Meaning of HIPAA

The Myths and Meaning of HIPAA 600 237 Andy Nieto

When I was a child, the threat “just wait ‘til your father gets home” was enough to make me change my attitude. I wasn’t punished much as a child, and time with my father was far happier and positive than…

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HIPAA Compliance in the Age of Population Health Management

HIPAA Compliance in the Age of Population Health Management 600 237 Thomas Donhauser

The goal of Population Health Management (PHM) communication is to improve the health outcomes of a group of patients with similar characteristics. One example of a population in this context are patients suffering from the same chronic condition. The care…

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