Case Study: Union Hospital of Cecil County – Clinical Data Exchange

April 4, 2019

Hugh Gilenson

Too often with Direct Secure Messaging, we think only of meeting Meaningful Use – Promoting Interoperability Program requirements – and it ends there. Not so at Union Hospital of Cecil County. Established in 1908 and located in Maryland, the award winning hospital participates with two HIEs, Delaware Health Information Network (DHIN) and Chesapeake Regional Information Systems for Patients (CRISP), and serves an extended network of providers, patients and payers in Maryland, Delaware and Pennsylvania. For several years Union has been using Direct as a change agent for leveraging the hospital’s MEDITECH electronic health record (EHR).

Challenges included:

  • Easy electronic health information exchange across multiple health information exchanges (HIEs)
  • Enhancing the patient /provider experience and improving quality of care
  • Mobilize clinical data exchange with referral partners in accordance with national standards


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