Ten Questions to Consider When Implementing a Secure Message Center Within Your Customer Portal

Ten Questions to Consider When Implementing a Secure Message Center Within Your Customer Portal

Ten Questions to Consider When Implementing a Secure Message Center Within Your Customer Portal 1024 567 GabrielP

What questions should you be asking when implementing a secure message center? In our experience, it’s all about understanding the support inquiry workflow end-to-end. Here are 10 questions…