Digital transformation is all the rage these days and with clinical data exchange, the healthcare industry is no exception. Numerous government and industry regulations in the last 10 years have “forced” providers, payers and vendors to step up and start implementing digital technologies to replace old paper based ways of working with health care data. Think HIPAA/HITech, Meaningful Use, and more recently MACRA, MIPS and the 21st Century Cures Act.
As often happens with transformative or cultural change – which this surely is – some components are quickly embraced, while others find many roadblocks in their way. As the health industry marches toward digitization, the roadblock we most often hear about is around interoperability – AKA – health clinical data exchange. How do we most effectively and efficiently exchange health data to obtain the best quality of care for the patient – when they need it? What are the tools we have today to get us closer to interoperability and remove these roadblocks for exchanging health data like patient communications, medical records attachments, referrals and consultations with diagnostic attachments? These are frequent questions.
Finding the path to interoperability roadblock removal
Sometimes the best way to find your own way is to ask others how they got there. So, let’s do that.
We have a customer who is an integrated health delivery network that has patients making continual transitions from acute care to long-term care, from acute care to visiting nurses, from acute care to home health services – you get the picture. With all these transitions of care exchanges they had several digital data exchange needs including:
- Easing electronic health information exchange across an integrated delivery network in compliance with federal health information privacy and security requirements
- Maximizing workforce productivity by securing Protected Health Information with automated high accuracy content filtering
- Mobilizing clinical data exchange with referral partners in accordance with national standards
The large volume of patients transitioning to new facilities required a very quick exchange of clinical documentation so it arrived at the network provider before the transitioning patient did.
Tools are available today
Using the health data exchange techniques of email encryption and Direct Messaging that are available today, this customer was able to meet these requirements and achieve on-time delivery of patient information for these frequent transitions of care.
Get more information
This is just one example using tools available now to get past health data exchange roadblocks. You can get more details and download the entire case study for this customer in our resource library. For more information on health data exchange techniques take a look at the whitepaper “21st Century Data Sharing Techniques for Healthcare Delivery Transformation Success”.