Infographics

Enhancing Customer Experience in Health Insurance 700 500 Team DataMotion

Enhancing Customer Experience in Health Insurance

Enhancing Customer Experience in Health Insurance

July 18, 2023

A health insurance technology start-up partnered with DataMotion to create a cutting-edge customer experience platform that enabled HIPAA-compliant communication between members, providers, and payers. In this infographic, we cover:

  • The challenges they faced including the security and compliance considerations.
  • How DataMotion simplified the user experience, increased compliance, and elevated productivity.
  • The future outlook for greater collaboration between the companies.
Secure Messaging Transformation Case Study 700 500 Sarah Parks

Secure Messaging Transformation Case Study

Secure Messaging Transformation Case Study

JULY 11, 2023

A leading financial services firm required a new secure messaging solution when their previous provider announced end-of-life and support of their product. They partnered with DataMotion to upgrade their outdated systems to a modern, robust, and scalable solution. In this infographic, we cover:

  • The challenges they faced, including the related data security and compliance risks.
  • How DataMotion elevated client communications, reduced costs, and improved compliance.
  • The company’s future plans for further leveraging DataMotion.

Download the infographic or read the blog post to learn more.

It's Time to Upgraded Your Secure Communications infographic screenshot
It’s Time to Upgrade Your Secure Communications 768 776 Team DataMotion

It’s Time to Upgrade Your Secure Communications

It’s Time to Upgrade Your Secure Communications

FEBRUARY 22, 2022

Security that is complicated won’t get used. Outdated processes and communication methods result in lost customers and compliance nightmares. It is imperative that your existing (or perhaps, non-existing) secure communications are brought into the 21st century.

The Case for a Simple, Secure & Compliant Customer Experience Infographic Screenshot
The Case for a Simple, Secure and Compliant Customer Experience 768 768 Team DataMotion

The Case for a Simple, Secure and Compliant Customer Experience

The Case for a Simple, Secure and Compliant Customer Experience

FEBRUARY 22, 2022

Easy, frictionless, and secure experiences for customers and employees are the key to success in regulated industries. But don’t just take our word for it. This infographic features statistics from around the web that highlight the importance of satisfying your customers, simplifying processes, and doing so securely and compliantly.

What Is A Trust Framework? Infographic Preview
What Is A Trust Framework? 768 768 Team DataMotion

What Is A Trust Framework?

What Is A Trust Framework?

By Team DataMotion March 18, 2022

Maintaining optimal data security and privacy requires more than just strong encryption–organizations and system end users must establish a high level of mutual trust. Part of what makes Direct Secure Messaging and the DirectTrust™ network so strong is the common set of “trust” standards that each member of the network must adopt. Known as the Trust Framework, these standards are defined by DirectTrust as “a common set of agreed upon standards for disparate entities to establish trust… each new connection between organizations and their users/clients grows the network of exchange participants at an exponential, rather than linear, rate.” In this infographic created by DirectTrust, you will learn more about the Trust Framework, its components, and what it means for your organization.

DataMotion is a DirectTrust accredited HISP, CA, and RA and a proud member of the DirectTrust network.

Get to Know Direct Infographic
Get to Know Direct 768 768 Team DataMotion

Get to Know Direct

Get to Know Direct

By Team DataMotion March 9, 2022

Direct Secure Messaging. What is it? How does it work? When is it used? These are just a few of the questions that are asked by those who are just beginning to become acquainted with the healthcare interoperability ecosystem. While the nuts and bolts of how the Direct Standard™ is built is technical in nature, the concept itself isn’t. Get to know Direct and learn more about how Direct Exchange can be used to improve care coordination, promote patient satisfaction, and more in this infographic curated by DirectTrust™.

DataMotion is a DirectTrust accredited HISP, CA, and RA and a proud member of the DirectTrust network.

Infographic on how customers communicate with companies
Customer Engagement Trends in Financial Services and Insurance 768 768 Team DataMotion

Customer Engagement Trends in Financial Services and Insurance

We surveyed 100 IT and Financial executives on cybersecurity issues and customer experience and found that a large number still have limited ways to securely interact with customers and…

Infographic breaking down the importance of a secure message center
10 Things to Consider When Implementing a Secure Message Center 768 768 Team DataMotion

10 Things to Consider When Implementing a Secure Message Center

Do you know the 10 things to consider when implementing a secure message center? Download this infographic to find out and learn how to improve your customer service, increase customer satisfaction…