Opportunistic TLS – Two Good Ways to Put Your Email at Risk

Opportunistic TLS – Two Good Ways to Put Your Email at Risk 1024 403 Bob Janacek

Email encryption allows organizations to protect sensitive messages and increase their compliance with privacy regulations.  One common encryption method, known as opportunistic TLS, automatically tries to secure the path that messages take when they travel to recipient email systems.  Since…

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Best Practices: HIPAA Email Compliance – Patient Records

Best Practices: HIPAA Email Compliance – Patient Records 1024 403 Hugh Gilenson

With new HIPAA regulations, patients can have even more access to their medical records. With many patients wanting to receive their information by email, does your organization know the best practices for emailing patient records in compliance with HIPAA? In…

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Salesforce Service Cloud and HIPAA Compliance

Salesforce Service Cloud and HIPAA Compliance 1024 403 Hugh Gilenson

Q: My company sells ot the healthcare industry. Is it a HIPAA violation when my Customer Service Rep replies to a support ticket on Service Cloud? I mean, Salesforce is HIPAA compliant, right? A: You very well may be in…

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Best Practices: Securing Data at Rest, in Use, and in Motion

Best Practices: Securing Data at Rest, in Use, and in Motion 1024 403 Hugh Gilenson

Sensitive business data is more vulnerable today than ever before. Corporate trade secrets, national security information, personal medical records, Social Security and credit card numbers are all stored, used, and transmitted online and through connected devices. This proliferation of valuable…

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Major Email Compliance Regulations That You Need to Know

Major Email Compliance Regulations That You Need to Know 1024 403 Bob Janacek

Keeping up with industry and government email compliance regulations impacting the exchange of sensitive information can be exhausting. So, we’ve put together a list of four big ones you need to know about. Payment Card Industry Data Security Standard (PCI…

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What Exactly is a HISP?

What Exactly is a HISP? 1024 403 Hugh Gilenson

The term “HISP” is often used when discussing Direct Secure Messaging, but what exactly is a HISP? A Health Information Service Provider, or HISP, is an accredited network service operator that enables nationwide clinical data exchange using Direct Secure Messaging (aka Direct, Direct Messaging…

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Direct Secure Messaging

Direct Secure Messaging 1024 403 Hugh Gilenson

If you work in the healthcare industry, then you may have heard the terms “Direct” or “Direct Secure Messaging” several times. Whether you consider yourself to know everything about the subject or you are just starting to get familiar with…

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