Christian Grunkemeyer's Archive

August 9, 2018

Christian Grunkemeyer

6 Ways Customers Want to Use Your Client Portal to Exchange Information

If part of your business is managing personal financial information, your ‘customers’ (clients or members) want to be connected to their information in your client portal, and to the people in your organization that can answer their inquiries about it. They also want assurance that the information exchanges and communications are secure (as will your… Read More »

June 28, 2018

Christian Grunkemeyer

Adding a Secure Message Center to Self-Service Portals and Apps

Self-service started long ago with things like the self-service gas pump (1947) and automated teller machine (1967) – primarily for economic reasons. Self-service often helps to reduce the cost of doing business, and when it comes to digital self-service – is available 24×7. But ever since the introduction of online banking and online brokerage services,… Read More »

June 1, 2018

Christian Grunkemeyer

Cisco SERA Replacement: DataMotion SDX

Nothing lasts forever including software support. One day everything is running smoothly, the next day your software provider announces EOL and end of support – and no workable migration path. If that software is an integral part of a mission critical workflow – a crisis arises as the end of support date begins to look… Read More »

November 17, 2017

Christian Grunkemeyer

Are Your Real Estate Transactions Being Digitally Stalked?

Daniel Mennenoh, President of ALTA (American Land Title Association), recently testified before the U.S. House Financial Services Committee on data security vulnerabilities in the title and real estate industry, saying, “One of my favorite responsibilities serving as ALTA president was traveling the country to meet with members of the association and hearing what was happening… Read More »

October 10, 2017

Christian Grunkemeyer

Easy like Sunday morning – or pie – or (gasp) email encryption

“Know it sounds funny, but I just can’t stand the pain…” it’s not just a catchy quote from Lionel Richie & The Commodores (or Mike Patton & Faith No More, if you’re a little younger). You may also be hearing this from your security and compliance team.  IT security tools are necessary, but not always… Read More »

September 28, 2017

Christian Grunkemeyer

Wanted: email security solutions that “just work”

It’s all happened to us. The vendor says their email security solutions are the easiest and that they’ll help you every step of the way. “Wait a minute… Why would they need to help us every step of the way? Does that mean it’s not easy?” They assure you that it’s easy. During the implementation,… Read More »

September 15, 2017

Christian Grunkemeyer

Free Email Encryption & Risk Assessments – What’s Reasonable?

Risk.  What is reasonable when it comes to security and compliance for moving data and is free email encryption good enough? Last November 2016, NASCIO (National Association of State Chief Information Officers) published their “top ten” priorities for 2017.  Number one on the list? Security and risk management – apart of which is determining what… Read More »

August 21, 2017

Christian Grunkemeyer

When Sunshine Laws Conflict with Data Privacy Laws

It’s the exceptions that get you. Every time. The federal government, and every state in the US have some version of a sunshine laws, which generally require open meetings, and for government records, including electronic ones like email, to be publicly available. Sounds simple enough. Transparency in government is generally good. But sometimes there is… Read More »

July 26, 2017

Christian Grunkemeyer

Three good reasons to secure your digital communication workflows

Secure Digital Communications Workflows Reason #1: Secure digital communications workflows are required, whether by government or industry regulations. If you don’t comply you could end up paying large fines. You could lose the right to provide certain services or products. And your reputation could suffer from the public shaming regulators often impose on a company… Read More »

July 20, 2017

Christian Grunkemeyer

Secure Digital Transformation Part 3: Cutting Costs

When it comes to the public sector, budget restrictions – and cutting costs – are often what drives agencies to find a different way to do something. Agencies are embracing digital technologies to disrupt and overhaul communication workflows, making them more efficient and cost effective. And sometimes, that cost cutting effort can even turn into… Read More »

Featured Customers and Partners