Christian Grunkemeyer's Archive

March 19, 2019

Christian Grunkemeyer

5 signs your self-service portal needs a Secure Message Center

You are a financial services, insurance or healthcare company Your customers are asking for it You have a self-service portal or app Your employees need it Security and privacy regulations require it You are a financial services, insurance or healthcare company Exchanging sensitive information with your customers and business partners is a core part of… Read More »

January 21, 2019

Christian Grunkemeyer

In a world full of options – How can I determine which encrypted email service is the best for me?

If you work in finance, insurance or healthcare, you’re no stranger to security and privacy regulations, and resulting compliance requirements. Encrypted email is no doubt part of a sound data security policy already – it isn’t exactly a “new” technology. You may also know that users (senders and recipients) find the extra steps and ‘out… Read More »

August 9, 2018

Christian Grunkemeyer

6 Ways Customers Want to Use Your Client Portal to Exchange Information

If part of your business is managing personal financial information, your ‘customers’ (clients or members) want to be connected to their information in your client portal, and to the people in your organization that can answer their inquiries about it. They also want assurance that the information exchanges and communications are secure (as will your… Read More »

June 28, 2018

Christian Grunkemeyer

Adding a Secure Message Center to Self-Service Portals and Apps

Self-service started long ago with things like the self-service gas pump (1947) and automated teller machine (1967) – primarily for economic reasons. Self-service often helps to reduce the cost of doing business, and when it comes to digital self-service – is available 24×7. But ever since the introduction of online banking and online brokerage services,… Read More »

June 1, 2018

Christian Grunkemeyer

Cisco SERA Replacement: DataMotion SDX

Nothing lasts forever including software support. One day everything is running smoothly, the next day your software provider announces EOL and end of support – and no workable migration path. If that software is an integral part of a mission critical workflow – a crisis arises as the end of support date begins to look… Read More »

November 17, 2017

Christian Grunkemeyer

Are Your Real Estate Transactions Being Digitally Stalked?

Daniel Mennenoh, President of ALTA (American Land Title Association), recently testified before the U.S. House Financial Services Committee on data security vulnerabilities in the title and real estate industry, saying, “One of my favorite responsibilities serving as ALTA president was traveling the country to meet with members of the association and hearing what was happening… Read More »

October 10, 2017

Christian Grunkemeyer

Easy like Sunday morning – or pie – or (gasp) email encryption

“Know it sounds funny, but I just can’t stand the pain…” it’s not just a catchy quote from Lionel Richie & The Commodores (or Mike Patton & Faith No More, if you’re a little younger). You may also be hearing this from your security and compliance team.  IT security tools are necessary, but not always… Read More »

September 28, 2017

Christian Grunkemeyer

Wanted: email security solutions that “just work”

It’s all happened to us. The vendor says their email security solutions are the easiest and that they’ll help you every step of the way. “Wait a minute… Why would they need to help us every step of the way? Does that mean it’s not easy?” They assure you that it’s easy. During the implementation,… Read More »

September 15, 2017

Christian Grunkemeyer

Free Email Encryption & Risk Assessments – What’s Reasonable?

Risk.  What is reasonable when it comes to security and compliance for moving data and is free email encryption good enough? Last November 2016, NASCIO (National Association of State Chief Information Officers) published their “top ten” priorities for 2017.  Number one on the list? Security and risk management – apart of which is determining what… Read More »

August 21, 2017

Christian Grunkemeyer

When Sunshine Laws Conflict with Data Privacy Laws

It’s the exceptions that get you. Every time. The federal government, and every state in the US have some version of a sunshine laws, which generally require open meetings, and for government records, including electronic ones like email, to be publicly available. Sounds simple enough. Transparency in government is generally good. But sometimes there is… Read More »

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