Compliance with Privacy Regulations

Compliance with Privacy Regulations

Challenge

Credit unions routinely need to exchange documents such as account statements or loan applications with their members. These documents contain private member data, such as social security or account numbers that by law must be kept confidential. As a result the documents are either exchanged the expensive old fashioned way, through the mail or special delivery – or – they are sent via email – quickly – but risking exposure of members’ private data as well as ire of regulators.

Solution

By using DataMotion SecureMail in their existing email client (such as Outlook, Notes or GroupWise) credit unions can easily exchange emails with members containing confidential data, and be assured the member data and documents are being sent back and force securely – even if the member does not have secure email technology themselves.

Benefits and Results

  • Emails and attachments are encrypted without the use of keys, ensuring that only the member has access to the information in the message
  • Increased compliance with government regulations regarding disclosure of private member data
  • Strong member confidence in credit union security
  • Greater visibility to data exchanges – can prove something was delivered
  • High member retention and satisfaction
  • Does not interfere with business processes of getting work done
  • Solution is easy to use and set up

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